Strategic Planning Process
Every four years The Blue Mountains Public Library approves a four-year organizational Strategic Plan. The 2018-2022 Strategic Plan was completed in Fall 2018 and will remain in place until 2022 when the new four-year Plan is developed.
The Strategic Plan Process was approved at the May 20, 2021 Board Meeting including research model, timelines, and Phases of the Strategic Plan Development. At this meeting the Board also established a working group of Laurey Gillies (Board member), the CEO and the Manager of Community Outreach, tasked with the planning process for achieving community consultation and responsibility to complete the Strategic Plan Study and report back to the Board with a responsive list of Goals and Objectives which can meet the expectations of a 21st century GLAM.
Phases of the Strategic Plan Process
Phase I: April-August 2021
This was a very important phase and referred to as the "Listening Stage". During this five month period the Working Group, staff, volunteers, and members of the Board attended community activities, events, and interact with community groups. This informal consultation had the goal of listening and hearing the interests and needs of the community--GLAM (Gallery, Library, Archives, Museum) focused and other. In addition to listening and building awareness of our communities needs, a series of short surveys were released to assist the Working Group in developing the formal consultation focus.
Phase II: September-December 2021
This second Phase was the "Formal Consultation" stage and lasted approximately four months. Beginning with a Town Hall, the Working Group gathered feedback on how to proceed through consultation during the pandemic. Consultation included one-on-one meetings, focus groups on a variety of themes, and formal surveys.
Additionally, our most successful event of the 2018-2022 consultation, our "Post-It Note" event, was repeated. Due to the pandemic this event was housed at both facilities for three weeks. Again it was a phenomenal success with more than 360 of people providing 2,575 comments to the 12 questions.
Phase III: January-March 2022
In the early months of 2022 the Working Group synthesized the feedback and began the draft goals identified by the community. These were brought back to community through an online feedback survey. While the Board planned a face to face Town Hall to achieve this feedback, the pandemic made it a safer option to proceed in this way. This step was included to ensure what we heard, is what the community said. Additionally the Board received a report of the interim goals and objectives that were being tested.
Phase IV: April 2022
In April 2022 the Working Group drafted the goals and objectives based on the study and feedback by the Community.
Phase V: April 2022
This Strategic Plan was presented to the Board at the April 21, 2022 Board Meeting where the Plan was approved for release to the public. The Strategic Plan pillars and goals were approved based on community feedback gathered through the Community Feedback Survey. At the May 10, 2022 Board Meeting, the 2022-2026 Strategic Plan will be presented to Council as information.