Progress Report

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We have been busy. 

Below are the activities to date. For information on our ongoing activities, check out our event calendar on the main Community Consultation Page. We will continue to add online surveys throughout the summer and post completed tasks below.

Ravenna had some fun at their Mailbox Party on September 10th from 2:00 - 4:00 pm at Ravenna Country Market. During her time there, Mary spoke with 32 people during 7 different community conversations. We are listening and wanting to hear from you. We want to know how you've been doing through the pandemic, and what you'd like to see happen at your Gallery, Library, Archives and Museum. Connect with us during a community conversation, provide your feedback through a 2 minute Micro-Survey, or sign up for our Town Hall on September 22nd. There are lots of ways to participate!

Mailbox Parties are a fun and exciting way of having community conversations in rural communities where there is a safe place near a community mailbox. Slabtown's Mailbox Party had 4 people waiting to get the party started when Mary arrived to set-up. Between 4:00 - 6:00pm, Mary had 8 community conversations with 14 people who live in Slabtown. Thank you to everyone who showed up to support their Blue Mountains Public Library GLAM (Gallery, Library, Archives and Museum)! It was great to connect with so many people in Slabtown and chat about their community aspirations, and what they would like to see at their Gallery, Library, Archives and Museum. We'll be hosting more Mailbox Parties in rural communities across The Town of The Blue Mountains, so check our Event Calendar for exact dates and locations.

The Blue Mountains Public Library team were out at the Thornbury Farmers Market Sunday, September 5th from 11:00am - 2:00pm of the long weekend. The BMPL team provided library cards for new residents, introduced our Library of Things to those who stopped by,  signed up several new community members for cards, connected community members with services and activities they were looking for, read stories to little ones, and helped folks connect to their 24/7 library--The Virtual Branch. The BMPL team, at the Farmers Market, had 29 Community Conversations with 92 people. For more dates when The Blue Mountains Public Library will be at the Thornbury Farmers Market, please see our Community Consultation webpage for more details.

Our eleventh micro-user survey was released today on the BMPL website. This short survey focuses on how best to communicate with our community and where you would like to see us outside of the 2 facilities (L.E. Shore and Craigleith Heritage Depot).

We have begun expanding our pop-up libraries throughout the community, from east to west and into our rural communities, but until we hear from you, we will not know what you would like and where. Interested in children's programs in Heathcote? Interested in a tech program at Ravenna Hall? Interested in weekly holds delivery to a rural central location? Or are you or someone you care about homebound and in need of delivery service? You tell us where you would like us to bring our services and the types of services you want to see outside of our buildings.

Communication is also included in this survey. Specifically, how you learn about our services, and how you prefer to be communicated with. Like all of our micro-user surveys, this survey is sent electronically AND is being distributed in print to all who visit LES and CHD, so we hope to have a broad understanding of how our community finds out about our services.

Again, if you have not yet answered this micro-survey, or any of the previous surveys, they are all open and can be found on our Community Consultation-Surveys page. Also, be sure to put your name, email/phone, and community, and be entered in our weekly draws for gift certificates to local shops.

As part of the launch of the 10th Annual Municipal Arts Program, BMPL staff held a Post-It-Note Activity with those who entered the Town Hall Atrium to see the art on display Monday and Tuesday. The focus of this consultation was The Gallery at L.E. Shore, arts and culture within the community, and how your BMPL GLAM can continue to best serve this need. 

Mary swung by Ravenna for some Community Conversations on August 27th. Between 2:00-4:00pm, Mary met with 32 people to have 6 community conversations talking to us about what kinds of experience they wish to have at their Gallery, Library, Archive & Museum (GLAM) and what memories they wish to make there. A huge thank you to Ravenna Country Market for hosting us, and thank you to all the community members who stopped for a chat! We'll be returning to Ravenna on Sept 10th, if you'd like to connect with us this week.

The Blue Mountains Public Library team and Roving Librarian, Mary, were out at the Thornbury Farmers Market, on August, 22nd from 11:00am - 2:00pm. The BMPL team provided library cards for new residents, provided book recommendations, connected community members with services and activities they were looking for, such as the location of the Mary Ward Shipwreck, and helped folks connect to their 24/7 library--The Virtual Branch. The BMPL team, at the Farmers Market, had 33 Community Conversations with 184 people. For more dates when The Blue Mountains Public Library will be at the Thornbury Farmers Market, please see our Community Consultation webpage for more details.

Our tenth micro-user survey was released today on the BMPL website. This short survey focuses the our electronic resources (E-Resources). The Library has a large collection of eResources, including eBooks, digital magazines and audiobooks, and streamed movies and TV. The Library also subscribes to LinkedIn Learning (video courses for business, creative and tech skills, Mango Languages/Little PIM (language learning), Novelist (read-alikes and book lists), World Book Online, Ancestry.ca, Gale Health and Wellness Resource Centre, Consumer Reports, and A to Z World Travel).

A significant portion of our budget is allocated to this collection on our Virtual Branch.  This survey will help us better plan our 2022 budget and needs for this collection. 

If you have not yet answered this micro-survey, or any of the previous surveys, they are all open and can be found on our Community Consultation-Surveys page.

The L.E. Shore Branch was closed on Friday, August 20th for a full-day staff meeting, including the second Strategic Plan Staff Consultation. Staff looked at early responses from their Post-It Note Activity and began discussions of how to best provide GLAM services to our community in our two facilities and throughout the community over the next four-years. The staff made recommendations which will be included in the study on what the staff need to best serve the community and to do their job in an exemplary way. Our team looks forward to hearing from our community so our staff can best fill the gaps you identify.

Even though our building was closed, our Virtual Branch is always open!

Community Conversations were intended to happen at Loree Forest Loops Access, but between road works and very busy traffic on the top of the mountain, Mary had to choose a safer spot for Community Conversations. Downtown Clarksburg provided a safe impromptu location. Mary had 2 Community Conversations between 12:00 - 1:30pm with 2 people. 15 more people stopped and had a small chat with Mary and told her that they love the library. Roving Librarian, Mary will be returning to Loree Forest soon, so keep checking the Community Consultation webpage to find out when she'll be there.

Kolapore Trail had a few local and visiting hikers when Roving Librarian, Mary, was there on August 17th for Community Conversations. Between 11:00am - 1:00pm, Mary had 3 short chat conversations with 8 people before their hike. Mary will be back out next week for more Community Conversations. If you'd like to share your ideas for your Blue Mountains Public Library GLAM (Gallery, Library, Archive & Museum) or connect with us, please email BMPLconsultations@TheBlueMountains.ca with your ideas. 

It was a beautiful sunny summer day for Community Conversations with Roving Librarian, Mary. This time Mary visited Downtown Thornbury near Pom Pom Treat Hut. Many people from the community were out enjoying the summer day and stopping by for a treat and a chat. Between 1:00pm-3:00pm, Mary had 6 Community Conversations with 26 people. Mary will be back out in the community for more conversations next week.

Mary was back out in the Community, this time stopping in Heathcote to the Blackbird Pie Company. Between 10:00am-1:00pm Mary met with over 30 people to have 7 Community Conversations. These casual conversations are just what we're looking for when planning our next steps. A huge thank you to Blackbird Pie Company for hosting us, and thank you to all the community members who stopped for a chat! A lucky few were able to walk away with coupons for their Blackbird Pie shopping. If you missed us, Mary will be heading back into the community later this week. Keep your eyes on our Event Calendar and social media for updates. 

Mary hit the beach at Northwinds today from 1:00-5:00pm. She met with over 150 community members and visitors to have around 47 different Community Conversations! She also handed out water bottles to all the beach goers. To all the community members, both local and visiting, thank you for stopping for a chat! Your conversations will help us plan the future of your GLAM.

You guessed it! Our ninth micro-user survey was released today on the BMPL website. This short survey focuses the Community Consultation Methods. This survey will help us better plan our methods and locations of Phase I and Phase II consultation

If you have not yet answered this micro-survey, or any of the previous surveys, they are all open and can be found on our Community Consultation-Surveys page.

The staff of BMPL are participating in the Micro-Survey #8. Like the Roving Librarian consultations where Mary, our Manager of Community Engagement, is out listening to our communities needs, interests and concerns, our staff were asked what the community have expressed to them about these same issues. The staff will have several micro-surveys throughout this Strategic Plan Study.

The staff participated in their first consultation for the Strategic Plan Study today in the All-Staff Meeting. The CEO and Manager of Public Engagement led the staff through a post-it note exercise looking at what is best, what we could improve, and what is missing in our service models for our GLAM parts and two facilities. This is the first exercise for staff. On August 20th  both L.E. Shore and the Craigleith Heritage Depot will be closed so staff can participate in a full day consultation exercise.

BMPL started hitting the road with our newest mini-series "Roving Librarian". Throughout the course of the next few months, our Manager of Community Engagement, Mary, will be out in the community with the goal of having as many community conversations as possible. We want to hear from you as we prepare for the future of your GLAM.

Our seventh micro-user survey was released today on the BMPL website. This short survey focuses the Technology and Alternate Collection needs throughout BMPL's branches. If you're not familiar with our alternate collections and technology loans, or a regular user; completing this survey will help us to build our Library of Things and inform our Strategic Planning around this part of the collection.  

If you have not yet answered the seventh micro-survey, or any of the previous surveys, they are all open and can be found on our Community Consultation-Surveys page.

Our sixth micro-user survey was released today on the BMPL website. This short survey focuses the needs and uses of services at the Craigleith Heritage Depot facility. Whether you are a regular CHD user, a occasional museum guest, or use our outdoor spaces, we need you to respond and let us know what we do well and should do differently. 

If you have not yet answered the sixth micro-survey, or any of the previous surveys, they are all open and can be found on our Community Consultation-Surveys page.

The fifth micro-user survey was released today on the BMPL website. This short survey focuses the types and times of programs requested by our community. You are welcome to respond to this survey more than once, as you may wear multiple hats. For example, if you are answering as a parent of school age child for one, you may wish to go back and answer for adult programming on a second survey submission. 

If you have not yet answered the fourth micro-survey, or any of the previous surveys, they are all open and can be found on our Community Consultation-Surveys page.

The fourth micro-user survey was released today on the BMPL website. This short survey focuses on how you are using our website and what you would like to see on it. In 2022, the BMPL will be upgrading our website and this information will inform us in our RFP and planning and how we can better use our website for promotion and information sharing within the 2022-2026 Strategic Plan. 

If you have not yet answered the fourth survey, or any of the previous surveys, they are all open and can be found on our Community Consultation-Surveys page.

The third micro-user survey was released today on the Library Board and our Governance Process. This short survey focuses on how the Board communicates with our community, how you are receiving information about the governance process, and what areas you believe the Board should focus on in the 2022-2026 Strategic Plan. 

If you have not yet answered the 3rd survey, or any of the previous surveys. They are all open and can be found on our Community Consultation-Surveys page.

The Strategic Plan Process Report was approved at the May 20, 2021 Board Meeting including research model, timelines, and Phases of the Strategic Plan Development. At this meeting the Board also established a working group of Laurey Gilies (Vice Chair), the CEO and the Manager of Community Outreach, tasked with the planning process for achieving community consultation and responsibility to complete the Strategic Plan Study and report back to the Board with a responsive list of Goals and Objectives which can meet the expectations of a 21st century GLAM.

A micro-user survey on the use of the Community Hub facilities during the pandemic, including Virtual Access was released on the Community Consultation-Surveys page. This is the second survey launched, and additional micro-user surveys will continue to be released through the Phase I and much of Phase II of the Strategic Planning Process.

The first micro-user survey was released today. This survey asks questions on BMPL as Community Hub, and how the facilities are used. While you may answer on how this is currently occurring, the focus is on typical use in order for us to look forward to the new normal of post-pandemic which will be part of our Strategic Planning process. 

A series of short 4-5 questions surveys referred to Micro-User Surveys launched tomorrow on the Community Consultation-Surveys page. Every 2 weeks throughout the Strategic Planning Process, a new short survey of a different topic will be released. While these will each be promoted for 2 weeks, they will remain open on the page until the Board closes the consultation. Spread the word and help us by sharing your opinions on how you are using the GLAM, what you would like us to do differently, and what we are doing well and should not change. These responses will inform our more detailed focus groups and the final Strategic Plan 2022-2026.

The Board held a Special Meeting on April 15, 2021 to discuss the planning process. A lengthy discussion occurred including groups to be involved in our community consultation and how best to receive community participation, both of the regular users and those who are not regular GLAM users. Dr. Sabrina Saunders and Vice Chair Laurey Gillies agreed to bring a report back to the Board summarizing what had been completed in the 2018-2022 Strategic Plan successfully, how the process could be improved for the next Strategic Plan Study, as well as a proposed process of how to proceed.

The Board began discussions about the 2022-2026 Strategic Plan at the Board Meeting. A Special Meeting of the Board will be held on April 15th at 2pm. Information on the process for completion the community consultation and the research stages of the planning process will be published on these Community Consultation pages once they are approved.